User Protection

Responsible Gaming
Let entertainment at b1111 be fun, not stressful

Gaming is best enjoyed as entertainment. b1111 wants every member to play in a healthy, informed, and safe way. Here you'll find a complete guide to responsible gaming.

For Ages 18 and Above Only
Six Core Principles of Responsible Gaming
b1111 follows these six principles to ensure the safety of every member
Set a Time Limit

Decide in advance how long you'll play each day. With session limits enabled, you'll receive an automatic alert once your time is up.

Sticking to Your Budget

Only budget what you can afford to lose. You can set daily, weekly, and monthly deposit limits directly on b1111.

Play for Fun

Gaming is entertainment, not a source of income. If you find yourself thinking about playing more to recover losses, take a break.

Strict Age Verification

B1111 verifies the age of every member. No one under the age of 18 is permitted to open an account or play any games under any circumstances.

Benefits of Self-Exclusion

Request a gaming break yourself — from as little as 1 day up to a permanent exclusion. Our support team will assist you, no questions asked.

Support Is Always Ready

B1111's 24/7 support team is here for any concerns you have about gaming. Feel free to reach out anytime.

What does responsible gaming mean?

Responsible gaming means keeping online gaming a healthy form of entertainment — one where you stay in full control of your time, money, and emotions. b1111 believes that with the right awareness and tools, anyone can enjoy gaming safely.

Online gaming is growing in popularity across Bangladesh — that's exciting, but it also comes with responsibility. b1111's goal goes beyond entertainment; we want every member to stay mentally well and financially secure.

How do you know if your gaming is staying safe?

Gaming is safe when:

  • Gaming is not interfering with other daily activities.
  • Time with family and friends is not decreasing.
  • No financial pressure felt at the end of the month.
  • No urge to play more out of anger or frustration after a loss.
  • Sleep and eating habits are not being disrupted.

B1111's Responsible Gaming Commitment

B1111 operates its responsible gaming program in accordance with international GamCare standards. Every member of our team is trained in this area and is ready to assist with any concerns.

Keep in Mind: Gaming should be fun. If it stops feeling enjoyable or starts feeling like a burden, that's a sign to take a break.

Risk Level of Gaming Behavior
Safe Entertainment Green
Warning Signs Yellow
Concerning Habits Orange
Problem Gaming Red

If you feel you're in the orange or red zone, contact b1111 support immediately.

Quick Tips
1
Set a budget before you play

Decide in advance how much you want to deposit and stick to that limit.

2
Set a Timer

Set a timer on your phone before you start playing and take a break when it goes off.

3
Set aside your winnings

When you win, withdraw those funds rather than placing more bets.

4
Let Someone Close Know

Let a family member or friend know you enjoy gaming — keeping things transparent helps maintain healthy habits.

Self-Assessment — 10 Questions

If you answer "Yes" to most of the questions below, consider reaching out for support.

1

Do you regularly end up spending more than your set budget?

2

Do you find yourself trying to win back losses by playing again after losing?

3

Is gaming causing you to neglect family or work?

4

Do you feel restless or irritable when you're unable to play?

5

Do you keep your gaming activity secret from family members?

6

Do you skip sleep or meals to keep playing?

7

Have you borrowed money for gaming, or considered doing so?

8

Have you tried to quit gaming but been unable to?

9

Do you tend to play more when you're stressed or in a bad mood?

10

Is gaming affecting your peace of mind?

If more than 3 answers are "Yes", please reach out to b1111 support. We're here to help — without judgment.

Recognise the Signs of Problem Gaming

Problem gaming typically develops gradually. Recognising the signs early makes it much easier to stay in control. b1111 provides this information to help keep you informed.

Early Warning Signs

  • Playing for longer than you originally planned.
  • Repeatedly playing again and again after a loss.
  • Gradually increasing spending on gaming.
  • Loss of interest in other hobbies and activities.

Moderate-Level Signs

  • Lying to family or friends.
  • Skipping daily responsibilities because of gaming.
  • Continuing to play despite experiencing financial difficulties.
  • Feeling irritable or on edge when unable to play.

Serious Warning Signs

  • Gaming with borrowed money or funds taken from others.
  • Neglecting work or studies.
  • Continuing to play while ignoring health issues.
  • Thoughts of harming yourself or your family.

If you notice serious warning signs, don't delay — seek help right away. Contact b1111's support chat or a mental health professional.

b1111's Responsible Gaming Tools
Using these tools puts you in control of your own gaming
Deposit Limit Setting

Set a limit on how much you deposit daily, weekly, or monthly. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Instantly Effective
Session Time Limit

Set a daily limit on how long you play. When the limit is reached, you'll receive an automatic alert encouraging you to take a break.

Customizable
Loss Limit

Enable automatic session stops once you've lost a set amount. This is an effective way to keep your finances in check.

Financial Protection
Breaks & Cooling-Off

Option to temporarily close your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.

Instantly Effective
Self-Exclusion

Activate self-exclusion if you want to take a break from gaming for a set period or permanently. Once enabled, it cannot be reversed before the chosen period ends.

Strong Safeguards
Activity Report

View detailed reports on your gaming history, spending, and time played. Understanding your patterns makes it easier to stay in control.

Transparent Information
How do you set limits?

Using b1111's responsible gaming tools is simple. Here's a step-by-step guide.

1
Log in to your account

Log in to your b1111 account and click on the profile icon.

2
Go to the "Responsible Gaming" option

Look for the "Responsible Gaming" option in the Settings menu.

3
Set Your Own Limits

Set a deposit limit, time limit, or loss limit — whichever you need.

4
Confirm

Once a limit is confirmed, it takes effect immediately. To increase a limit, a 7-day waiting period applies.

5
Get Help from Support

If you have any trouble using these tools, reach out via 24/7 live chat.

To activate self-exclusion, simply message our support team. We'll take action within 5 minutes, no questions asked.

Gaming is never a substitute for income

Gaming at b1111 is purely for entertainment. Chasing losses by placing more bets can lead to serious problems. Always play within your means.

Frequently Asked Questions

Yes. Any valid balance in your account can be withdrawn before self-exclusion is activated. Bonus balances will be forfeited. Please contact support for assistance with your withdrawal.

Yes, but only after a 7-day cooling-off period has passed. Reducing a limit takes effect immediately, but increasing it requires a wait. This is an intentional safety measure.

Third parties cannot request the closure of someone else's account, as action is taken only at the account holder's instruction in accordance with our privacy policy. However, you can encourage the person to reach out and contact us themselves.

Your account can be reactivated after a temporary self-exclusion period ends. However, permanently excluded accounts will not be reopened.

No. b1111 maintains strict confidentiality. No information is shared with family members or third parties without the user's consent.
Support & Guidance
You don't have to face this alone — b1111 and our experts are here to help
B1111 Live Chat

Talk to us directly in Bangla, 24/7. Feel free to reach out about any gambling-related concerns.

Available Now
Email Support

Send us a detailed description of your issue. You'll receive a response within 24 hours.

[email protected]
Mental Health Counselling

Our support team will point you in the right direction for expert advice on gaming-related mental health concerns.

Free Consultation
Asking for Help Takes Courage

Problem gambling is nothing to hide. Thousands of people face this situation and recover with the right help. You are not alone.

Play Responsibly, Play Enjoyably

Play at b1111 — but always within your limits. Our responsible gaming tools give you full control.

Enjoy the entertainment, but always put your family, health, and financial well-being first.

⏱️
Time Limit
Set It Yourself
💰
Budget Limit
Financial Protection
🚪
Self-Exclusion
Anytime
💬
24/7 Support
Help in Bangla
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